Privacy Policy

Privacy Policy

Last updated: August 2023

Welcome to OhMatcha! This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our products, and use our services. By accessing or using our platform, you agree to the practices described in this Privacy Policy.

  1. Information We Collect:

- Personal Information: We may collect your name, email address, postal address, phone number, and other contact details when you register an account, place an order, or contact us.

- Payment Information: When you make a purchase, we collect payment information, including credit card details, to process your transactions securely.

- Usage Information: We gather information about how you interact with our website, such as your browsing activity, pages visited, and preferences. This helps us improve our website and user experience.

- Device Information: We may collect information about the device you use to access our website, including IP address, browser type, and operating system.

  1. How We Use Your Information:

- Provide Services: We use your information to fulfill orders, process payments, and deliver products to you.

- Communications: We may send you order confirmations, updates, promotional emails, and newsletters. You can opt out of marketing communications at any time.

- Improve User Experience: Your information helps us enhance our website, products, and services based on your preferences and feedback.

- Analytics: We use analytics tools to analyze user behavior and improve our website's functionality.

  1. Sharing Your Information:

- We may share your information with third-party service providers who help us operate our website and services (e.g., payment processors, shipping companies).

- We do not sell, rent, or lease your personal information to third parties.

- We may share your information to comply with legal obligations, protect our rights, or investigate fraudulent or illegal activities.

  1. Data Security:

- We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

  1. Your Choices:

- You can update your account information and communication preferences by logging into your account or contacting us.

- You may opt out of receiving promotional emails by following the instructions provided in the email.

  1. Children's Privacy:

- Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

  1. Changes to this Privacy Policy:

- We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.

 If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at [+97450269734].

Thank you for choosing OhMatcha! Your privacy is important to us.